Digi updates IoT management system for mission-critical intelligence

The latest release of Digi’s device and network management cloud platform, Remote Manager enables businesses to maximise IoT investment and deliver dynamic, mission-critical network intelligence to staff.

The advances expand the Digi Remote Manager to simplify device deployment and maintenance, ensure network uptime and security, and provides new levels of network management, without requiring the team to change business processes to accommodate rigid network tools.

The Digi Remote Manager cloud-based platform allows users to manage IoT devices and networks in any environment and from anywhere in the world. It can support applications from industrial IoT to branch connectivity and intelligent traffic management. Dispersed IoT devices can be grouped into a holistic IoT network, for a secure, resilient network.

Configuration features have been introduced, including device grouping, which allows users to create groups of devices and remotely configure them by group identification rather than product type. As a result, the same device types can be programmed in different ways without reverting to manual configurations on individual devices.

Custom scripts, such as Python, can be uploaded to geographically dispersed devices to simply add the on-device intelligence users require.

Another feature is remote access to non-IP edge devices, such as sensors, via the routers that they are connected. This expands the array of devices users can manage through the Digi Remote Manager platform.

Sub account management provides the ability to create sub accounts that can be managed from the parent account. Sub accounts allow the parent account owner to restrict which devices sub account users can access.

There is also complex task automation and task scheduling. Both of these features enable users to optimise their time and improve operational efficiency, albeit in different ways.

Task automation allows users to create a configuration for a group of devices that is then automatically pushed to all devices in that group, enabling pre-validation of configurations and reducing cost to maintain the deployment.

Task scheduling offers the ability to pre-program functions to run at a later time, easing the burden on network engineers and managers while still ensuring a high-functioning network.

API Explorer allows users to browse and test hundreds of APIs in a live environment on the platform to validate that the code works before it is live throughout the network.

Digi Remote Manager APIs allow users to integrate and run third party applications, both cloud based and on premises, to run data rules, batches, as well as import and export data and to execute reports providing deeper insight to device deployments. ​

In addition, software-defined security provides more than 175 controls to protect data and devices and maintain compliance with ISO27002’s ISMS, NERCs critical infrastructure protection (CIP) guidance, the Cloud Security Alliance (CSA) Cloud Controls Matrix, as well as relevant HIPAA and NIST standards.

Reporting options and custom alerts provide a library of reports and alerts are customisable to ensure specific performance levels are maintained and the network is functioning properly.

Upgraded UI/UX offers simpler and more intuitive management via a smarter, customisable, widget-based dashboard. Users can create views and access the data required to manage a dynamic network. A Dark Mode option ensures that field engineers operating from a tablet or phone in the field can easily see these dashboards on their physical screens no matter the lighting or conditions.

The notification centre is a new addition which delivers direct communications to users including notices of firmware updates, account renewal information, and instant alerts of security threats.

Pre-build reports help save time while providing the high demand data needed to efficiently manage an intelligent network as well as providing data to maximise device uptime.


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